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Privacy Policy

At Miami Elite Massage, we take the privacy and protection of your personal information very seriously. This Privacy Policy describes how we collect, use, and safeguard the information you provide when using our website and booking our mobile massage services.

1. Information We Collect

To manage your bookings and provide a personalized and secure service, we may collect the following information:

  •  Contact Information: First and last name, email address, and phone number.

  •  Location Information: Home, hotel, or vessel address where the service will be provided.

  •  Preferences and Health Information: Details regarding service preferences, areas of muscle tension, or health conditions relevant to the session (allergies, injuries, medical conditions, pregnancy, etc.).

  •  Payment Information: Confirmations or records of transactions made through our accepted payment methods. We do not store or process credit card numbers on our servers.

2. Use of Information

The information collected is used exclusively to:

  • Process, confirm, and coordinate your appointments and the therapist’s arrival. 

  •  Personalize your massage experience according to your specific wellness needs.

  •  Send appointment confirmations, reminders, or service updates.

  •  Respond to your questions, comments, or customer service requests.

  • 3. Data Protection and Confidentiality

  • No Sale or Rental: We never sell, rent, or market your personal information to third parties for advertising purposes.

  • Restricted Access: Only authorized personnel and therapists assigned to your service have access to the information strictly necessary to provide the session.

  • Security: We implement reasonable administrative and technical security measures to protect your information against unauthorized access, loss, or alteration.

4. Disclosure to Third Parties

We only share your personal information in the following circumstances:

  • Service Providers: With the assigned therapists who will travel to your location to provide the massage service.

  • Legal Requirements: When required by law, court order, or a competent government authority, or when necessary to protect the safety of our staff or clients.

5. Your Privacy Rights

You have the right to request the update, correction, or deletion of your personal information from our records at any time. To exercise this right, simply contact us through our official communication channels.

6. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted promptly on this website along with the corresponding updated date.

If you have any questions or concerns regarding how your personal information is handled, please do not hesitate to contact our team.

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